Webkancaları nelerdir ve nasıl ayarlanır?

Payloadlar

Hipcall webkancası şimdilik Çağrı, Firma, Kişi, Görev, ve Anlaşmaları kapsamaktadır. Payloadları aşağıdaki ilgili bölümlerde bulabilirsiniz.

Çağrı

Çağrı başlangıcı

{
    "data": {
        "hangup_by": null,
        "call_flow": [
            {
                "action": "init",
                "detail": {
                    "id": null,
                    "type": "contact"
                },
                "timestamp": 1731840060
            }
        ],
        "callee_type": "contact",
        "number_id": 328,
        "first_touch_duration": null,
        "channel_id": 328,
        "answered_at": null,
        "voicemail_type": null,
        "caller_id": null,
        "call_duration": null,
        "callback_cdr_uuid": null,
        "missing_call": null,
        "related_id": null,
        "callee_number": "+4440333",
        "uuid": "2483a75a-56a2-41f1-991b-92b1667e324a",
        "callback_time": null,
        "related_type": null,
        "ended_at": null,
        "caller_type": null,
        "credited": null,
        "channel_type": "number",
        "voicemail_url": null,
        "callee_id": null,
        "user_id": null,
        "missing_call_reason": null,
        "started_at": "2024-11-17T10:41:00Z",
        "bridged_at": null,
        "voicemail_id": null,
        "contact_id": null,
        "callback_user_id": null,
        "direction": "outbound",
        "caller_number": "+902582440032",
        "record_url": null
    },
    "event": "call_init"
}

Çağrı bitişi

{
    "data": {
        "hangup_by": "user",
        "call_flow": [
            {
                "action": "hangup",
                "detail": {
                    "hangup_by": "user"
                },
                "timestamp": 1731840066
            },
            {
                "action": "init",
                "detail": {
                    "id": null,
                    "type": "contact"
                },
                "timestamp": 1731840060
            }
        ],
        "callee_type": "contact",
        "number_id": 328,
        "first_touch_duration": 0,
        "channel_id": 328,
        "answered_at": null,
        "voicemail_type": null,
        "caller_id": 1121,
        "call_duration": 0,
        "callback_cdr_uuid": null,
        "missing_call": false,
        "related_id": null,
        "callee_number": "+4440333",
        "uuid": "2483a75a-56a2-41f1-991b-92b1667e324a",
        "callback_time": null,
        "related_type": null,
        "ended_at": "2024-11-17T10:41:06Z",
        "caller_type": "user",
        "credited": false,
        "channel_type": "number",
        "voicemail_url": null,
        "callee_id": null,
        "user_id": 1121,
        "missing_call_reason": null,
        "started_at": "2024-11-17T10:41:00Z",
        "bridged_at": null,
        "voicemail_id": null,
        "contact_id": null,
        "callback_user_id": null,
        "direction": "outbound",
        "caller_number": "+902582440032",
        "record_url": null
    },
    "event": "call_hangup"
}

Görev

Görev oluştuğunda

{
    "data": {
        "id": 36714,
        "name": "Send email to client",
        "priority": "medium",
        "done": false,
        "description": "We need to sent email to client.",
        "done_at": null,
        "due_date": null,
        "assign_to_user_id": 1121
    },
    "event": "task_create"
}

Anlaşma

Yeni anlaşma oluştuğunda

{
    "data": {
        "id": 4082,
        "name": "Yeni anlaşma",
        "state": "waiting",
        "amount": 4000,
        "lost_at": null,
        "won_at": null
    },
    "event": "deal_create"
}